Home › Display settings › Shimano STEPS SC-EM800 / SC-EN600 / SC-EN500 (EP8/EP6 era, E-TUBE Ride app) › Shimano SC-EM800 / EP8: walk assist

Use walk assist on a Shimano EP8/EP6 with an SC-EM800, SC-EN600 or SC-EN500

Shimano STEPS SC-EM800 / SC-EN600 / SC-EN500 (EP8/EP6 era, E-TUBE Ride app)

Same logic as all STEPS: step down to OFF, once more to [WALK], then hold the down button.

Step by step

  1. Stop. Press X (down) on the switch until OFF shows.
  2. Press X again; the display shows [WALK].
  3. Hold X. The motor pushes at up to 6 km/h while held; on EP8 it starts smoothly after about a second.
  4. Release to stop; press Y to return to riding modes.
Tip: Low gear first on derailleur bikes. EP8 walk assist is noticeably stronger in a low gear.

Can't find it?

No [WALK]: brand disabled it in E-TUBE Project or the region does not allow it. A dealer can check.

Frequently asked

Walk assist cuts out on steep ramps.

It stops when the wheel stalls; keep the bike moving and use a lower gear.

Can walk speed be raised?

No.

Walk assist works but is very weak.

Low gear, and check tyre pressure. It is a 6 km/h push, not a lift.

Manuals and video

Videos found on YouTube and checked automatically; they are other people's work, not ours.

Other Shimano STEPS SC-EM800 / SC-EN600 / SC-EN500 (EP8/EP6 era, E-TUBE Ride app) guides

Shimano SC-EM800: switch mph to km/hShimano SC-EM800: set the clockShimano SC-EM800: reset trip distanceShimano SC-EM800 / EP8: wheel size (dealer only)Shimano SC-EM800 / EP8: customise assist profilesShimano SC-EM800: pair with E-TUBE Project / E-TUBE RideShimano SC-EM800 / EP8: firmware updateShimano SC-EM800: lights on/off
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.