Home › Display settings › Giant RideControl (One, Evo, Dash, Ergo) / Giant RideControl app › Giant RideControl: walk assist
Use walk assist on a Giant SyncDrive e-bike with RideControl One, Evo, Dash or Ergo
Giant puts walk assist on a dedicated button (walking-figure symbol) on RideControl One, Ergo and the Evo switch. Hold it and the motor pushes at up to 6 km/h.
Step by step
- Stop and switch the bike on. Select any assist level except OFF.
- Press and hold the walk button (walking figure). On RideControl Evo without a walk button, hold the - button until the walk symbol shows, then keep holding.
- The motor starts after about a second and pushes while the button is held.
- Release to stop. The bike returns to the previous level.
Tip: Low gear first on derailleur bikes; on Nexus/Enviolo hubs walk assist is consistent in any gear.
Can't find it?
Nothing happens: walk assist disabled on that model (some city models) or the wheel is blocked. Dealer tool can enable it where allowed.
Frequently asked
Does walk assist work in OFF?
No, select at least ECO.
Walk assist stops on steep ramps.
Wheel stalled; keep the bike moving.
Is the speed adjustable?
No.
Manuals and video
Videos found on YouTube and checked automatically; they are other people's work, not ours.
Other Giant RideControl (One, Evo, Dash, Ergo) / Giant RideControl app guides
Giant RideControl: switch mph to km/hGiant RideControl: reset trip distanceGiant RideControl / SyncDrive: wheel size (dealer only)Giant RideControl app: customise assist (Ride Tuning)Giant RideControl app: pairing and connection problemsGiant RideControl / SyncDrive: firmware updateGiant RideControl: lights on/offGiant RideControl Dash / Evo: set the clock
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.