Which drive system does my Gazelle e-bike have?
Gazelle fits both Bosch and Shimano STEPS drive systems across its e-bike range and also offers a front hub motor on entry-level models. The badge on the frame or the model name alone does not decide which error codes apply, because the same Gazelle model can be built with different motors depending on specification and market. Error codes are generated by the drive system, so Bosch error codes apply to a Bosch-equipped Gazelle and Shimano codes to a Shimano-equipped one. To use the right code list the rider needs to confirm which system is actually fitted to the individual bike.
How to check on your own bike
- Read the text moulded or printed on the motor housing and note the brand and line name.
- Check which display or control unit is fitted on the handlebar or top tube, as Bosch and Shimano use distinct units.
- Try to pair the bike with its smartphone app over Bluetooth and note which app connects, such as eBike Flow for Bosch or E-Tube Project for Shimano.
- Read the type plate on the frame, usually under the bottom bracket or on the head tube, and record the model code and frame number.
- Cross-check the motor type against the original invoice, handover paperwork or dealer specification sheet.
- Match the confirmed system to the Bosch or Shimano error-code reference on this site before troubleshooting.
Recalls involving Gazelle
| 2026-10-01 | Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard. |
| 2026-01-29 | Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children. |
A recall on this list does not mean your bike is affected: check the model and the production dates in the official notice. This list combines the EU Safety Gate, the European Commission rapid alert system, with the U.S. Consumer Product Safety Commission. A model can be sold under another name in another market, so always check the model and production dates in the official notice.
Frequently asked
Which motor does Gazelle use?
Gazelle fits both Bosch and Shimano STEPS drive systems across its range. The top models in the Avignon line use the Bosch Performance Line PX, while entry-level ranges use a front hub motor.
Why do Gazelle error codes differ between Bosch and Shimano lists?
Error codes come from the drive system, not from the bicycle brand. A Gazelle built with a Bosch motor reports Bosch codes, and a Gazelle built with a Shimano STEPS motor reports Shimano codes, even when the frame model is the same.
Can the Gazelle badge on the frame tell me which system I have?
No. The badge and model name do not identify the drive system, because the same Gazelle frame can be sold with different motors in different specifications. The motor housing, display and pairing app are reliable identifiers.
Official source: www.gazelle.nl