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Yamaha PW error 64: Circuit board temperature or sensor fault

Yamaha PW series (PW-X3, PW-S2, PW-ST, PWseries CE - also Giant SyncDrive)Dealer neededDo not keep riding

The drive unit's internal circuit board has either drifted outside its working temperature range, or one of the temperature sensors mounted on the board has started to detach. When this is detected, the controller cuts motor assistance to protect the electronics. The display also stops showing speed and walk assist is unavailable until the fault clears.

Drive systemYamaha PW series (PW-X3, PW-S2, PW-ST, PWseries CE - also Giant SyncDrive)
SeverityDealer needed
Keep riding?Do not keep riding
Typical costDealer diagnostics typically run €40–€80, a board or internal sensor repair €180–€420, and a complete drive unit replacement €700–€1,200 depending on the PW model.

Likely causes

How to fix Yamaha PW error 64

  1. Switch the display off, wait 30 seconds, then switch it back on.
  2. Park the bike in the shade between 5 °C and 30 °C until the drive housing is neither hot nor cold to touch.
  3. Remove the battery, check that the contacts are clean and dry, then refit it firmly.
  4. Inspect the drive unit seam and display cable for any sign of moisture, cracked sealant, or a pinched wire.
  5. Power the system up again; if 64 clears, ride normally and watch for it returning.
  6. If the code comes back the same day or on the next ride, stop using the bike and book a dealer diagnostic.
Go to a dealer if: A dealer is needed as soon as the code returns after a power cycle, because that points to a loose on-board sensor or internal moisture that requires opening and resealing the drive unit.
Warranty: A genuine internal board or sensor fault within the two-year Yamaha warranty is normally covered at no cost, while heat damage from sustained overload, water ingress, or crash damage is treated as owner damage and excluded.
Typical cost: Dealer diagnostics typically run €40–€80, a board or internal sensor repair €180–€420, and a complete drive unit replacement €700–€1,200 depending on the PW model.
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.

Frequently asked

Can I reset Yamaha error 64?

Yes - switch the display off, wait about 30 seconds, then switch it back on. If the system sees no further fault it returns to normal operation.

Is it safe to keep riding with error 64?

No. The controller cuts motor assist for a reason, and the fault can return under load, so ride only briefly to a safe stop before troubleshooting or booking a dealer.

How much does fixing error 64 cost, and is it covered?

Plan on €40–€80 for diagnostics and €180–€420 for a board or sensor repair; a genuine internal fault inside the two-year warranty is usually covered, but heat damage or water ingress is not.

Related Yamaha PW codes

12 · Display Unit Communication Has Stopped13 · Display communication data fault31 · Torque sensor signal lost on Yamaha PW drive39 · Motor phase overcurrent shutdown

Manuals and video

Official source: cdn2.yamaha-motor.eu

Not an official Yamaha PW document. Compiled from workshop experience and public service information; details can differ per system version and bike brand.