Home › Diagnosis › Rad Power, Aventon, Lectric and Ride1Up reset: display defaults, settings menu, Aventon app reset and controller power cycle
Rad, Aventon, Lectric, Ride1Up reset: display, settings and controller
ResetsRad Power, Aventon, Lectric, Ride1Up
The big North American direct-to-consumer brands use Bafang- or KT-derived controllers with their own branded displays. Rad's LCD and newer Rad display, Aventon's colour display plus the Aventon app, Lectric's LCD with P-settings, Ride1Up's KT or Bafang displays. Resetting is a display-settings job plus a controller power cycle; the brands' support teams are the 'dealer'.
Warning: A display defaults reset on these bikes can reset wheel size and the speed limit (Class 1/2/3 setting) and on some displays zero the odometer. Note wheel size, class setting and ODO first. Changing the class above what your state or country allows is illegal on paths and can void insurance. No display reset clears a hardware error code (Rad 'E' codes, Aventon codes, Lectric 'Error' numbers); those return until the part is fixed.
What you need
- Battery above 20%
- Photo of the current settings pages
- For Aventon: the Aventon app with your account and the bike registered
- Brand support contact and the bike's serial number
Step by step
1. Soft reset: display off and on
Hold the power button (Rad: on the control pad; Aventon: on the display or pad; Lectric: on the LCD; Ride1Up: on the pad) until the display goes off. Wait 5 seconds. Hold to switch on.
If OK: Error gone.
If not: Same error: controller power cycle.
Hold the power button (Rad: on the control pad; Aventon: on the display or pad; Lectric: on the LCD; Ride1Up: on the pad) until the display goes off. Wait 5 seconds. Hold to switch on.
If OK: Error gone.
If not: Same error: controller power cycle.
2. Controller power cycle: battery out
Switch off. Unlock and remove the battery (Rad: key, then slide; Aventon: key, lift out of the down tube; Lectric XP: key, slide out of the frame; Ride1Up: key, down tube). Wait 30 seconds, check the contacts. Refit until it clicks. Switch on.
If OK: Clean boot.
If not: Error stays: the brand's error page for the number; typical culprits are the speed sensor magnet, the brake cut-off switches, the throttle and the motor cable.
Switch off. Unlock and remove the battery (Rad: key, then slide; Aventon: key, lift out of the down tube; Lectric XP: key, slide out of the frame; Ride1Up: key, down tube). Wait 30 seconds, check the contacts. Refit until it clicks. Switch on.
If OK: Clean boot.
If not: Error stays: the brand's error page for the number; typical culprits are the speed sensor magnet, the brake cut-off switches, the throttle and the motor cable.
3. Rad Power display defaults
Older Rad LCD: hold UP and DOWN together 2 seconds for settings (units, brightness, wheel size, speed limit; some firmware has 'Restore default'). Newer Rad display (RadRunner 3, Radster etc.): Settings via the control pad, 'Reset to defaults' in the settings list. Re-enter wheel size and units.
If OK: Display stock, speed correct.
If not: No reset item: nothing more to reset. Rad support can guide you through a firmware update for the newer displays.
Older Rad LCD: hold UP and DOWN together 2 seconds for settings (units, brightness, wheel size, speed limit; some firmware has 'Restore default'). Newer Rad display (RadRunner 3, Radster etc.): Settings via the control pad, 'Reset to defaults' in the settings list. Re-enter wheel size and units.
If OK: Display stock, speed correct.
If not: No reset item: nothing more to reset. Rad support can guide you through a firmware update for the newer displays.
4. Aventon display and app reset
On the display: hold the power button briefly for the menu, 'Settings' › 'Restore defaults' (wording varies). In the Aventon app: Settings › Bike › 'Reset settings', and for pairing: forget the bike in the app and in the phone's Bluetooth, restart the phone, re-pair. The app also delivers firmware updates: install them with the battery above 50%.
If OK: Display and app stock; pairing works.
If not: App says the bike belongs to another account: previous owner must remove it or Aventon support releases it with the serial number and proof of purchase.
On the display: hold the power button briefly for the menu, 'Settings' › 'Restore defaults' (wording varies). In the Aventon app: Settings › Bike › 'Reset settings', and for pairing: forget the bike in the app and in the phone's Bluetooth, restart the phone, re-pair. The app also delivers firmware updates: install them with the battery above 50%.
If OK: Display and app stock; pairing works.
If not: App says the bike belongs to another account: previous owner must remove it or Aventon support releases it with the serial number and proof of purchase.
5. Lectric settings menu (XP, XPedition, XPremium, ONE)
Bike on, hold UP and DOWN (or the two arrow buttons) 2 seconds to open the settings; items include units, wheel size, speed limit / class and on some firmware 'Restore default'. Lectric's P-settings are documented on their support site; re-enter the class setting after a reset.
If OK: Stock settings, class correct.
If not: Frozen or blank display: display cable or display; Lectric support sends replacement displays.
Bike on, hold UP and DOWN (or the two arrow buttons) 2 seconds to open the settings; items include units, wheel size, speed limit / class and on some firmware 'Restore default'. Lectric's P-settings are documented on their support site; re-enter the class setting after a reset.
If OK: Stock settings, class correct.
If not: Frozen or blank display: display cable or display; Lectric support sends replacement displays.
6. Ride1Up display defaults
Ride1Up uses KT (LCD3/LCD8-type) or Bafang displays depending on model: hold UP and DOWN for the settings; on KT firmware use C10 = 'y' to restore defaults, on Bafang-type displays the 'Set defaults' item. Then re-enter wheel size, speed limit and PAS sensor type from your photos.
If OK: Stock settings.
If not: See the KT generic reset flow for safe default P/C values.
Ride1Up uses KT (LCD3/LCD8-type) or Bafang displays depending on model: hold UP and DOWN for the settings; on KT firmware use C10 = 'y' to restore defaults, on Bafang-type displays the 'Set defaults' item. Then re-enter wheel size, speed limit and PAS sensor type from your photos.
If OK: Stock settings.
If not: See the KT generic reset flow for safe default P/C values.
7. Brand support as the 'dealer'
None of these brands have a diagnostic tool at local shops. Support asks for the error code, a video and the serial number, then ships a part (controller, display, sensor, battery) or refers you to a partner shop. Keep the error code and do not reset it away before you have the video.
If OK: Part shipped, problem solved.
If not: Out of warranty: a local e-bike shop can replace standard parts; controllers must match the brand's connectors.
None of these brands have a diagnostic tool at local shops. Support asks for the error code, a video and the serial number, then ships a part (controller, display, sensor, battery) or refers you to a partner shop. Keep the error code and do not reset it away before you have the video.
If OK: Part shipped, problem solved.
If not: Out of warranty: a local e-bike shop can replace standard parts; controllers must match the brand's connectors.
What you now know for sure
- Transient: Gone after off/on or battery out. → Nothing to do.
- Display settings: Wrong speed, units or class fixed in the menu. → Photograph the settings.
- App / account (Aventon): Bike fine, app not connecting or bike in another account. → Forget and re-pair; support for account release.
- Hardware error: Code survives. → Brand error page, then support with video and serial number.
- Bad connector: Intermittent power loss cured by cleaning the battery contacts. → Clean and grease contacts; check the discharge port.
Manuals and video
Frequently asked
How do I reset a Rad Power Bikes display?
Hold UP and DOWN together for about 2 seconds to open the settings; on newer Rad displays use 'Reset to defaults' in the settings list. Re-enter wheel size afterwards.
Does resetting my Aventon delete the odometer?
The display ODO can reset; the Aventon app keeps your ride history in your account. Total distance shown in the app survives a display reset.
Will a reset fix a Lectric error code?
No. Lectric error numbers point at a part (brake switch, throttle, motor hall sensor, speed sensor). The code returns after any reset until the part is fixed or replaced.
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.