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Bosch error 610: Battery voltage error

Bosch BES2 & BES3Dealer neededRide with caution

The battery's voltage is outside the expected range. Most often the battery is deeply discharged after long storage; less often a cell group has failed. The system stops assistance to protect the pack.

Drive systemBosch BES2 & BES3
SeverityDealer needed
Keep riding?Ride with caution
Typical costFree if a full charge fixes it; otherwise a replacement battery at 500-900 EUR/USD.

Likely causes

How to fix Bosch error 610

  1. Switch off and remove the battery
  2. Charge fully on the original Bosch charger; a deeply discharged pack may take a while before the LED shows charging
  3. Let it reach room temperature
  4. Refit and restart
  5. If the charger will not charge it, or the code returns after a full charge, a dealer must test the pack with DiagnosticTool
Go to a dealer if: A dealer with DiagnosticTool is needed when a full charge does not clear the code or the charger refuses the battery.
Warranty: Bosch batteries carry a 2-year warranty (or 500 full charge cycles, whichever comes first); deep discharge from long storage is often classed as user damage.
Typical cost: Free if a full charge fixes it; otherwise a replacement battery at 500-900 EUR/USD.
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.

Frequently asked

Can I reset Bosch error 610 myself?

Sometimes, by fully charging and restarting. A failed cell group cannot be reset.

Can I keep riding with error 610?

Usually, but with reduced or interrupted assistance and the risk of the system shutting down mid-ride. Ride home carefully or on muscle power alone; do not plan long rides until the cause is found.

Is error 610 covered by warranty?

Bosch batteries carry a 2-year warranty (or 500 full charge cycles, whichever comes first); deep discharge from long storage is often classed as user damage.

Related Bosch codes

530 · Battery error603 · Internal battery error640 · Internal battery error620 · Charger error

Manuals and video

Not an official Bosch document. Compiled from workshop experience and public service information; details can differ per system version and bike brand.